Privacy Policy

Last updated: July 2026

What we collect

If you use the contact form, we collect your name, email address, and your message — used only to reply to you. This website sets no tracking cookies and shows no ads. Anonymous, cookie-free page analytics may be collected via Cloudflare Web Analytics.

Booking

Appointment booking currently runs on Jane App, which has its own privacy policy. When booking moves to this website, this policy will be updated to describe exactly what is collected (contact details, appointment history, and a short intake form), how it is encrypted, and how long it is retained.

Patient history form

The patient history form collects what you enter there: contact details, date of birth, sex or gender, an emergency contact, your health history and current condition, and your consent. When you send it, it is encrypted with a key that only Bruce's own computer holds, so it cannot be read on the website's servers. The encrypted copy is deleted from the website once Bruce has downloaded it. On his computer it becomes part of your health record, which registered massage therapists in BC must keep for at least 16 years after the last entry (College of Complementary Health Professionals of BC, Record-Keeping standard).

Where data is processed

This website runs on Cloudflare infrastructure, and email is delivered by Resend; data may be processed on servers outside Canada. British Columbia's Personal Information Protection Act (PIPA) permits this with disclosure — which this page provides. If you'd prefer not to send personal information through the site, you're welcome to email us directly instead: brucewinstone@gmail.com.

Your rights

You may ask what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted (financial records are retained as required by the CRA, and health records for the 16 years the College requires). Contact brucewinstone@gmail.com.